Reviews...and other opinions

All reviews quoted in this article are real, from guests that stayed at Toad Hall. They are all published and available to the public, though for the purpose of this article I have omitted names, or changed them.... Cause there are Karen's and Brian's in this world. Names marked with * are made up names. This week I had a discussion about how to calculate a review score. The discussion came about after Gareth, me and Jo shared an Uber to Reece and Dayna's housewarming gathering. Congratulations guys. Great house! Great night! Party bound Uber - Little lolly baskets and every type of charging cord ever invented for passenger use. Friendly guy. Safe driver. So...Gareth is offered via the app, to give a 'score'. In this case it's from 1 - 5 with 5 being super awesome and 1 being rubbish. Gareth didn't consult Jo and I, totally confident hitting the 5. Home bound Uber - Not so friendly. Got us home. G-force experience from the back seat, not so pleasant. What ...